Shipping & returns

SHIPPING AND DELIVERY

Orders are estimated to arrive approximately 2 to 7 business days AFTER we received the merchandise from our supplier(s). Please note that shipping to select rural or remote destinations may result in extended shipping times.

 

EXPRESS SHIPPING

If you pay for Express Shipping, please remember it is from the time WE receive the merchandise from our supplier(s) and/or manufacturer(s). 

 

RETURNS AND REFUNDS

All sales are final as each order is a custom order. if the goods have a defect, then you may return them for a full refund, within 15 days of receiving your order. You must first notify Organized Sports Solutions (OSS) before returning any goods to ensure that your return is handled quickly and accurately.

If you have any questions or concerns about your order, email us at admin@ossonline.ca and we will assist you.

*Shipping charges are not refundable.

**Some items are subject to a 20% restocking fee.

 

 

DELIVERY TERMS AND CONDITIONS

 

Once your order has been placed, we will contact the appropriate manufacturer(s) and/or supplier(s).  Depending on their stock availability, we typically receives merchandise within 1-4 week time period. 

 

Upon OUR receipt of good(s), your order will be completed and then shipped to you within 2-7 business days.  Please note there are multiple options for shipping.

 

By accepting these Delivery Terms and Conditions, you are agreeing to the delivery time frame and shipping charges displayed at checkout.